Privacy Policy.
Last updated 30 April 2026
Overview
Hatchd ("we", "us", or "our") operates hatchd.space. This policy explains what information we collect when you visit our website or contact us, how we use it, and the rights you have over it.
We keep things direct: we collect only what we need, we don't sell your data, and we won't bury the important parts in legalese. If something isn't clear, email us.
Information We Collect
Information you provide
When you submit our contact form or email us directly, we collect:
Information collected automatically
When you visit the site, standard server logs and analytics tools may record:
How We Use It
We use the information we collect strictly to:
- Respond to your inquiry within our 24-hour commitment
- Evaluate whether a fit exists between your brief and the creators we work with
- Improve the website based on aggregate usage data
- Comply with legal obligations where applicable
We do not use your data for automated decision-making, profiling, or targeted advertising.
Data Retention
We retain contact form submissions for as long as necessary to evaluate and respond to your inquiry — typically no longer than 24 months unless an active business relationship exists.
Analytics data is retained in aggregate form for up to 24 months and is deleted on a rolling basis. Server logs are purged within 90 days.
If we enter a formal agreement with you, we retain relevant communication records for the duration of that agreement plus any legally required period thereafter.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Request that we delete your personal data, subject to legal retention requirements.
Receive your data in a structured, machine-readable format.
Object to certain types of processing, including direct marketing (we don't do this).
Ask us to restrict processing while a complaint or correction request is pending.
To exercise any of these rights, email us at hello@hatchd.space. We will respond within 30 days.
Security
We apply industry-standard technical and organisational measures to protect your data: HTTPS encryption in transit, access controls, and regular security reviews.
No method of transmission or storage is 100% secure. If you believe your data has been compromised, contact us immediately at hello@hatchd.space.
Children
Our services are not directed at anyone under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it promptly.
Policy Changes
We may update this policy from time to time. When we do, the "Last updated" date at the top of this page will change. If the changes are material, we will take reasonable steps to notify affected parties.
Continued use of the site after changes are published constitutes acceptance of the revised policy.
Contact
Questions about this policy or your data? Reach us directly — no ticket system, no chatbot.